Our group, as a knowledge-based, pioneering and innovative organization, in its field of work, believing in continuous quality improvement and using the latest knowledge and advanced technologies in the world, strives to increase the quality of processes and services every day. And increase its products to increase customer satisfaction as well as meet the needs of other stakeholders.
In order to realize its strategies in the above matters, our group believes that excellence in the establishment, maintenance and continuous improvement of the integrated management system (IMS) based on the standards of ISO 9001: 2015, ISO 14001: 2015 and ISO 45001: 2018, is essential. It is the key to success in any business and effective participation in the sustainable development of the country.
In this regard, in order to ensure the effectiveness of this comprehensive management system, the collection has defined its policy in the framework of macro goals and strategies as follows:
Quality policy in the framework of goals and strategies
- Organizing human resources, attracting, improving and retaining employees by creating and developing appropriate infrastructure and applying the principles of meritocracy and succession.
- Increase the capability of employees and develop their awareness, responsibility, commitment, accountability and participation in the continuous improvement of the processes of the comprehensive management system.
- Continuous increase and development of productivity, based on optimal management and planning of organizational resources.
- Increasing market share and continuous improvement of product and service quality, with sufficient knowledge of internal and external factors affecting the business environment.
- Commitment to meet applicable legal and regulatory requirements, customer, corporate and organizational requirements in all areas.
- Commitment to preventing illness and injury of employees and promoting their health and physical ability and morale.
- Commitment to reduce safety and health risks and environmental aspects resulting from activities, products and services and to minimize waste.
- Commitment to environmental protection as a valuable asset, including the prevention of water, soil and air pollution and the management of waste and waste, as well as the optimal use of resources and energy, in all activities, products and services.
Responsibility for the establishment and proper implementation of the comprehensive management system is the responsibility of all employees who, with full awareness, help the team achieve organizational excellence. This policy is the framework of the objectives of the collection and is reviewed once a year and revised if necessary, in order to ensure its appropriateness.